Voltrush Data Protection and Privacy

How Online Casino Voltrush Protects Player Data

At Online Casino Voltrush, account and payment data is protected with 256-bit SSL encryption and two-factor authentication. These measures apply across the fiat or crypto wallet linked to every account and cover the details entered during registration and deposits.

What We Collect and Why

We collect the information needed to open and run an account: registration details, deposit and withdrawal records, and, when verification is triggered, identity and address documents. Verification is requested at the first of three points: a first withdrawal, 30 days after sign-up, or total deposits of AUD 2,000. At that stage we ask for a passport, driving licence or national ID, plus proof of address, uploaded under My Account > Verification.

This data supports account security, compliance checks and processing of transactions through the banking methods we offer. We do not request more documentation than these verification triggers require.

Data Retention and Account Access

Account data, including verification documents and transaction history, is kept for as long as the account remains active and as required to meet the checks described above. Players can review their own records at any time, including bonus progress and past deposits, from inside their account, and can cancel a pending withdrawal directly from Transaction History.

Signing in securely is the first line of protection for this data. We recommend keeping login details private and using the recovery options described on the account login page if access is lost. Two-factor authentication adds a second check beyond the password itself whenever it is enabled on an account.

Players who no longer want an account held with us can request closure, with any remaining balance handled as described when the account is closed through the dedicated process for that request.

A few practical points cover how player data is used day to day and what players can do about it:

• Verification documents are only requested at the stated triggers: first withdrawal, 30 days after sign-up, or AUD 2,000 total deposits.
• Accepted documents are a passport, driving licence or national ID, plus proof of address, uploaded under My Account > Verification.
• Security on the account is enforced through 256-bit SSL encryption and two-factor authentication.
• Players can set deposit, loss or wager limits, or a time-out, from the account limits page, which also affects how activity data is used going forward.
• Closing an account entirely, and what happens to any remaining balance, is handled through the account closure request described on our site.
• Any question about how personal data is handled can be raised through support, available by live chat, email and Help Center, 24/7.